DeepDive, a leading player in compliance technology, has officially launched an advanced artificial intelligence (AI)-powered platform designed specifically to enhance Anti-Money Laundering (AML) efforts within the online gaming sector. This new platform addresses critical challenges faced by AML compliance teams conducting Enhanced Due Diligence (EDD) and player investigations, offering a technological breakthrough that promises to improve both the efficiency and comprehensiveness of investigations in the rapidly growing iGaming industry.
Challenges in AML Compliance for iGaming
The online gaming industry is notably vulnerable to money laundering due to the high volume of transactions, global customer bases, and the frequent use of complex financial flows. Traditionally, AML teams have been caught between exhaustive, days-long investigations or quick reviews that risk missing vital intelligence. Additionally, the global nature of iGaming means AML teams must evaluate the source of funds for customers from diverse jurisdictions, languages, and regulatory environments. This complexity makes it difficult to conduct thorough due diligence without significant operational burdens.
How DeepDive’s AI Platform Works
DeepDive’s AI platform uses a combination of multi-language web searches and integration of diverse global regulatory compliance data sources to extend and deepen the scope of EDD activities. By tapping into a broad spectrum of open-source data, including public records, corporate filings, court documents, news archives, social media profiles, and important compliance lists such as Politically Exposed Persons (PEP), sanctions, and watchlists, the platform compiles comprehensive intelligence on potential high-risk players.
The platform employs a unique blend of advanced technologies including natural language processing, entity resolution, and generative AI. These technologies enable automated processing of hundreds of sources simultaneously, transforming raw data into structured intelligence reports. Analysts are freed from manually sifting through thousands of search results and cross-referencing information. The reports produced can be organized by timelines, alert types, or risk categories to facilitate targeted risk assessment.
Interactive Features and User Benefits
One of the notable features of the platform is an integrated AI-powered chatbot that allows compliance officers to interact directly with the consolidated intelligence database. This conversational interface helps analysts query complex datasets in real time, improving their ability to understand and contextualize findings for more informed decision-making.
Moreover, the platform’s architecture supports multiple languages and alphabets, a crucial capability given the globalization of the iGaming sector. This broad linguistic and regulatory reach enhances AML teams’ ability to tackle illicit activities irrespective of geographic or linguistic barriers.
Industry Validation and Early Success
DeepDive completed a successful six-month beta phase, collaborating with Money Laundering Reporting Officers (MLROs) and outsourced EDD providers. Feedback highlights significant improvements in speed and depth of customer investigations, enabling compliance teams to uncover intelligence that traditional manual approaches often miss. With the time saved, operators can apply EDD processes to a wider subset of transactions, thereby enhancing overall AML coverage and safeguarding operations more effectively.
David Pope, COO of DeepDive, emphasized the platform’s importance: “DeepDive addresses the pain points facing compliance teams such as time-intensive manual research, incomplete data, language barriers, false positives, and the challenge of processing vast amounts of information at scale. The AI platform helps operators extend EDD across a broader set of customer transactions, while uncovering intelligence missed by manual methods”.
Broader Impact on the iGaming Sector
The launch of DeepDive’s platform arrives as the iGaming industry increasingly embraces AI technologies to improve multiple aspects of operations including security, fraud detection, and customer experience. AI-based automation and predictive analytics are becoming essential to managing regulatory compliance and competitive differentiation. For instance, AI helps operators detect money laundering patterns earlier, enhance fraud prevention, and optimize marketing efforts through personalized campaigns—transforming how the iGaming market grows and sustains trust with its users.
Furthermore, adoption of AI-enhanced AML tools like DeepDive’s platform aligns with growing regulatory expectations worldwide, which demand transparent, scalable, and robust compliance processes for gaming operators.
AML Editor’s article was originally published in igamingtoday on September 10, 2025